The reasons are virtually endless!
One on one service

Quick response time

Friendly, fast service

Knowledgeable Techs

Supporting local business

"They (Redline Services) are very knowledgeable pertaining to every aspect of our needs for keeping our computers and network running efficiently.  Because we are very dependent on our network running well at all times, it has been a great help that your technicians have consistently made themselves available to our firm with an immediate response time.

Thanks again.  I look forward to continuing our relationship for many years to come."  -  Donna Michaels, Hartman, Blitch & Gartside CPA.

>> Can I access my email from work or while traveling? Yes, Redline offers webmail capability.  We also offer dial numbers nationwide.

Read more FAQs

The source of the problem isn't obvious.  Most manufactures look only at the pre-installed hardware and software covered by the original warranty.  Independents go beyond that, evaluating your whole setup, including peripherals, networks, applications, and the software drivers on your system.  If the problem doesn't clearly lie with the original setup, an independent is more likely to solve it.

A virus or spyware might be to blame.  If your computer has slowed to a crawl or barrages you with pop-ups, your system might have been infected by malicious software.  Independents are more likely to make sure diagnoses. 

You want no-hassle phone service. 

"Independents also had more knowledgeable staff and better phone responsiveness than computer makers."

Article taken from:  Consumer Reports June 2007 issue.